Privacy Policy

Introduction and organisational information

At the Stichting Amistad con Cuba foundation, we strive to provide the best possible service to our clients and contacts. Part of our commitment is the responsible management of personal data collected through our website amistadcuba.nl, and all related interactions. Our main goals in processing this information are:

• Improving the user experience on our platform by gaining insight into customer needs and preferences.

• Providing timely support and responding to questions or service requests.

• Improving our products and services to meet the changing demands of our users.

• Carry out necessary business activities, such as invoicing and account management.

It is our policy to process personal data with the utmost respect for privacy and security. We comply with all relevant regulations and guidelines to ensure that the data we process is protected against unauthorised access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal data, whilst enabling us to deliver the services you entrust to us.

• If you selected NO: We do not have a [Data] Protection Officer (DPO), but remain fully committed to addressing your privacy concerns. Should you have any questions or require further information on how we manage personal data, please do not hesitate to contact us at info@amistadcuba.nl or +31 0615214827.

Your privacy is our priority. We aim to process your personal data transparently and with your security in mind. This commitment extends to our collaboration with third-party services that may process personal data on our behalf, such as in the case of sending invoices. You can rest assured that all activities are conducted in strict adherence to applicable privacy legislation.

Scope and application

Our privacy policy is designed to protect the personal data of all our stakeholders, including website visitors, registered users, and customers. Whether you are simply browsing our website amistadcuba.nl, using our services as a registered user, or contacting us as a valued customer, we ensure that your personal data is processed according to the highest standards of privacy and security. This policy outlines our practices and your rights concerning personal data.

Data Processing Agreements

When we share your data with external service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your data is managed in compliance with GDPR and other relevant data protection laws. These agreements stipulate that third parties implement adequate technical and organisational measures to ensure the security of your data.

Transparency and control

We believe in transparency and give you control over your personal data. You will always be notified of any significant changes to our information-sharing practices and, where applicable, you will have the opportunity to consent to such changes.

Your trust is important to us, and we strive to ensure that your personal data is only disclosed in accordance with this policy and when there is a legitimate reason to do so. If you have any questions or comments about how we share and disclose personal data, please contact us via info@amistadcuba.nl OR +31 0615214827.

User rights and choices

At Stichting Amistad con Cuba, we recognise and respect your rights concerning your personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection legislation. We are committed to ensuring that you can effectively exercise your rights. Below is an overview of your rights and how you can exercise them:

Your rights

• Right of access (Article 15 GDPRYou have the right to access the personal data we hold about you and to obtain information about how we process it.

• Right to rectification (Article 16 GDPRIf you believe that personal data we hold about you is inaccurate or incomplete, you have the right to request its correction or completion.

• Right to erasure ('right to be forgotten') (Article 17 AVGYou have the right to request the erasure of your personal data when it is no longer necessary for the purposes for which it was collected, among other circumstances.

• Right to restriction of processing (Article 18 DPAYou have the right to request that we restrict the processing of your personal data under certain conditions.

• Right to data portability (Article 20 of the GDPRYou have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit this data to another controller.

• Right of objection (Art. 21 AVGYou have the right, under certain conditions, to object to the processing of your personal data, including processing for direct marketing.

• Right to withdraw consent (Article 7(3) GDPRIf the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

• Right to lodge a complaint (Article 77 AVGYou have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes applicable data protection legislation.

Exercising your rights

If you wish to exercise these rights, you may contact us via info@amistadcuba.nl or +31 0615214827. We will respond to your request in accordance with applicable data protection laws and within the timelines stipulated by these laws. In some cases, we may need to verify your identity as part of the process to ensure the security of your personal data.

We are committed to facilitating the exercise of your rights and ensuring you have full control over your personal data. If you have any questions or concerns about how your personal data is handled, please do not hesitate to contact us.